Shipping to the EU

Shipping to the EU has changed. If you are purchasing a Chapter jacket from the EU you may now be subject to import duties, taxes and fees. These will be charged upon delivery and you will be contacted by the shipping company with further information.

As we are a very small business we are unable to accept responsibility for any additional taxes and duties and have to ask that our customers cover this themselves. If these charges are refused we will be liable to pay them ourselves, and we will need to deduct this amount from a final refund.

If returning an order, please get in touch for instructions. Any returns need to be clearly labelled on the outside of the package to avoid any further charges.